Master Service Agreement (MSA)

Review framework agreements for ongoing service relationships

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PDF, DOCX, or TXT (max 10MB)

What This Playbook Checks

Review this MSA focusing on the framework for ongoing work. Pay attention to how SOWs interact with MSA terms, liability allocations, and termination flexibility.

Scope & SOW Process — Check how individual projects are defined and added

Liability & Indemnification — Review liability caps and indemnification obligations

Service Warranties — Check what guarantees vendor provides

Termination Rights — Review termination options and effects

Pricing Structure — Review rate cards and pricing mechanisms

Data Security — Check vendor's data handling and security obligations

Audit Rights — Review your rights to audit vendor performance

Assignment Rights — Check if agreement can be assigned to third parties

Governing Law — Review choice of law and dispute venue